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Kenya Airways refund policy offers flexibility and support for travelers needing to change or cancel their plans. Refunds depend on the ticket type: refundable fares allow partial or full refunds, while non-refundable tickets may only get taxes or a voucher. Requests can be made through the Kenya Airways website or customer service, and processing times vary. If the airline cancels a flight or makes a major schedule change, passengers are usually entitled to a full refund.
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